Interpersonal Communication

These Working with Difficult People training classes teach students to recognize and address situations with peers, staff, and supervisors that result from problematic behavior. Students will be introduced to strategies that proactively set the stage for a problem-free work environment and minimize the negative impact of difficult behaviors. Students will discover tools and techniques that promote realistic expectations, maintain a peaceful working environment, encourage constructive feedback, and help resolve conflict when it arises.
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Instructor: Self Study

Related Classes:

Personalities Among Us

Building Teams That Work

Keys to Effective Communication

Interpersonal Communication